Privacy Policy
How we collect, protect, and handle your information.
Information We Collect
To provide you with a seamless shipping experience, we collect essential information when you register and use our platform. This includes your name, email address, physical delivery addresses, payment information, and the categories of items you intend to ship through our service.
How We Use Your Information
Your data is strictly used to operate and improve your experience with Layo. We use this information to:
- Generate accurate weight estimates and shipping invoices.
- Route, consolidate, and dispatch your parcels to their final destinations.
- Communicate important updates regarding your shipments (such as tracking details and weight discrepancy notices).
- Process secure payments for our logistics services.
Information Sharing & Third Parties
We respect your privacy and will never sell your personal information. We only share necessary details (such as your name, final delivery address, and basic package contents) with our trusted third-party courier partners strictly for the purpose of completing the final mile delivery of your shipment. We may also disclose information if required by law or to protect the legal rights and safety of our platform and users.
Data Security
We implement industry-standard security measures to protect your personal information and dashboard data from unauthorized access. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we encourage you to maintain strong account passwords.